Every piece you buy from www.fioreldesign.com is a special design produced by hand. Our products are under warranty against manufacturing-related problems for 6 months from the date of purchase.

In cases outside this period, we may examine the product and provide a paid maintenance service if repair is possible.
However, external factors such as impact, falling, liquid contact, misuse and damage to natural flowers and stones are not covered by the warranty.

To extend the life of your Fiorel jewelry, we recommend that you avoid contact with chemicals such as perfumes, creams, soaps, cleaning products, and not leave them in humid environments for long periods of time.

For any return or maintenance requests, please send an email to hello@fioreldesign.com with your order information and a brief explanation of your request before sending the product back. Our team will contact you as soon as possible.